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Privacy policy

We respect your privacy & the faith you place in us when you provide us with your personal information. To allow you to make a more informed choice about our site we would like to provide you with a few details in regards to your privacy. 

1) We do not share or sell your information with any third party companies 
Any information collected is used only for our internal purposes so that we may better serve your needs & refine what we offer on our website. 

2) We do not automatically collect your personal information 
Feel free to browse our website without having to worry about us collecting your information. Personal information such as your name; address; telephone #; and email address is only collected if you place an order voluntarily allow it. 

3) How your consent is given 
We deem that your consent for the collection of personal information is given voluntarily when you register as a customer; place an order with us; or, enter any promotions we offer. We are required to collect billing & shipping address information to ensure that your orders are processed accurately & in a timely manner. 

4) Keep update with Puzzle Canada
Currently if you would like to keep up to date with Sales, Promos, Store Happenings please go to our Facebook page: Puzzles Canada and like & follow our page.

5) Registering as a Customer 
Registering as one of our valued customers is quick & easy. It will allow you access to your purchase history, wishlists, and order lookups. Should you happen to forget your password, it can only be retrieved with the email address that was set up with the account. You are not required to set up a customer account in order to shop with us but we highly suggest that you consider it.

6) Children’s Privacy 
We are thrilled that children under the age of sixteen age love our site and want to become one of our “future” customers but it is not the intent for Puzzles Canada to collect or solicit any personal information from them. Please ask a Parent or Guardian to set up an account under the adult’s name. Should it come to light that we have in fact collected information about any child under the age of sixteen we will remove the information as quickly as possible. 

7) Our Payment Processing is Secure 
We know the value of ensuring that your credit card information remains secure for your comfort that is why we have entrusted our Payment Provider, Authorize.Net & Chase Paymentech, with handling all of our online transactions. We do not store any of your credit card information anywhere on our site. As well, we have obtained the necessary Security certificates to ensure stress free shopping. 

8) External links 
From time to time we may add external links of interest for our customers. While we strive to ensure that these links are only from reputable sites Puzzles Canada can not be held responsible for, nor liable for, or have control over other websites and their collection, use or disclosure of your personal information. Please make sure that you check their Privacy Policy should you click onto one of these links.

9) Changes to our Privacy Policy 
We reserve the right to change and/or amend our Privacy Policy at any time. Any updates will be posted without delay to ensure that you are well informed.

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