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Customer support

Need Help?  Here's how you can contact us:

We have done our best to ensure that your visit to our site is fun, seamless and easy. We understand that sometimes you need a hand or have a few questions.  Please feel free to reach out to us with any questions or concerns via any of the methods listed below.

Please note: we do not manufacture puzzles and we are only able to assist with issues directly related to items purchased from Puzzles Canada.

We are always happy to help, please reach out to us via:


1) Phone: 289-891-8855 (local) or Toll Free 1-877-462-5447

OR please call Squirt's Toys 1-844-873-4410 (toll free) - this is our affiliate store that is open 7 days a week. If our staff can not help you they will take your information & have someone from the Puzzles Canada location call you back.


2) E-mail: [email protected]


3) Fill in the required fields in the CONTACT US section and hit send.


4) Or, drop by our warehouse/retail store: we are open during the following hours:

Monday - Friday 12pm to 5:00pm

Saturday 11:00am to 5:00pm

Sunday 11:00am to 4:00pm

We close for ALL Canadian Statutory Holidays.

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